Privacy Policy

 

Last updated: 24 October 2025

 

1. Introduction

 

We at The Landlords International (“we”, “us”, “our”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.thelandlords.global (the “Site”) and interact with our services.

By using the Site or submitting personal information to us, you agree to the terms of this Privacy Policy.

 

2. Data We Collect

 

We may collect and process the following categories of personal data:

a) Information you provide directly

 

  • Name, email address, telephone number, postal address (for newsletter, contact, application forms)

  • Other identifiers or demographic information you choose to submit (e.g., when applying for a rental via our “3-links Application” form)

  • Credentials and information submitted in connection with your rental application (e.g., links to property listing sites, property preferences)

  • Any other information you voluntarily provide when communicating with us or using our services.

 

b) Automatically collected information

 

  • Technical information: IP address, browser type and version, device information, operating system, referral source, time and date of access

  • Usage data: how you interact with the Site, which pages you visit, click paths, browsing behaviour

  • Cookies and tracking technologies to improve our service and user experience.

 

 

3. Purpose of Processing

 

We process your personal data for purposes including:

 

  • To provide and operate our rental-matching service and communicate with you about applications and properties

  • To manage our relationship with you, including responding to enquiries, supporting your application process

  • To improve our Site, services and user experience based on usage data

  • To send you marketing communications (if you opt-in) such as newsletters, updates on when our property listing features become available

  • To comply with legal obligations and protect our rights and the rights of others.

 

 

4. Legal Basis for Processing

 

Under applicable law (e.g., POPIA, and depending on your location, possibly GDPR or other), we rely on one or more of the following legal bases for processing your personal data:

 

  • Your consent (you have given us explicit permission for one or more specific purposes)

  • Performance of a contract (for example, when you engage our services or submit a rental application)

  • Our legitimate interests (for example, improving our service, marketing, fraud prevention) so long as your interests and fundamental rights do not override those interests

  • Compliance with a legal obligation.

 

 

5. Disclosure of Your Information

 

We may share your personal information with:

 

  • Our service providers and partners who help us deliver our services (hosting, email, analytics, application processing)

  • Property owners, rental partners and affiliates as necessary to process your application or find a property

  • Legal, regulatory or governmental authorities if required by law or to protect our rights.

    We will only share personal information to the extent necessary and require third-parties to protect your data.

 

 

6. International Transfers

 

Because our services may rely on third parties located in jurisdictions outside South Africa, your personal data may be transferred to, processed or stored in countries other than your own. In such cases we will ensure suitable safeguards are in place to protect your data in accordance with applicable laws.

 

7. Cookies & Tracking Technologies

 

We use cookies and similar technologies on our Site to enhance your experience, analyse usage, personalise content and marketing. You can control cookie preferences through your browser settings or via any cookie consent banner on our Site.

 

8. Retention of Personal Data

 

We will retain your personal data only for as long as is reasonably necessary for the purposes outlined in this Privacy Policy or as required by law. We will securely delete or anonymise your information when it is no longer needed.

 

9. Your Rights

 

Depending on your jurisdiction, you may have rights under applicable data protection laws, including (but not limited to):

 

  • Right to access the personal data we hold about you

  • Right to request correction of inaccurate data

  • Right to request deletion or erasure of your data (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability (obtain your data in a standard format)

  • For marketing communications: the right to unsubscribe or opt-out at any time.

    To exercise your rights or if you have any questions, please contact us at the details below.

 

 

10. Security

 

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. However, no system is completely secure and we cannot guarantee absolute security.

 

11. Children’s Data

 

Our Site and services are not directed to children under the age of 18. If we become aware we have collected personal data of a child under 18 without parental consent, we will take steps to delete it.

 

12. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. When we do, we will post the new version on this Site and update the “Last updated” date. We encourage you to review this Privacy Policy periodically.

 

13. Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@thelandlords.global

Address:

Suite 900 | 9th Floor Atrium on 5th | 5th Street Sandton 2196

Telephone: 010 140 3745